OCAWYB / OCAWSS
New to our Organic Collection the Arrow Charm. The arrow charm is meant to help one find direction, follow dreams, happiness and balance.
The arrow charm is available in yellow bronze or sterling silver.
(The flat compass charm is sold separately)
The arrow is also available with a gold plated cable chain or a silver plated cable chain.
Please message us with any questions that you may have.
I accept PayPal and certified check.
Through PayPal, you can also pay by credit card, or debit.
All payments must clear before the item(s) can be shipped.
To complete the transaction, payment is preferred at the same time as placing your order. Please contact me if you need more time or require assistance with the checkout. Non-paid orders will be canceled and re-listed after a week.
I always ship orders within 3-4 business days after the payment has cleared (Monday to Friday). Unless, you have ordered a custom piece or the piece had recently sold out. Sometimes around holidays and events specific pieces tend to not be in stock.
All items are carefully wrapped in a signature Allie M. velvet bag.
In the rare event that a package is lost or damaged in the mail, I will work with you to help resolve the situation. I want you to be completely happy with your purchase.
For U.S. orders I normally ship USPS. If you prefer another method of shipping or need a RUSH order please let me know and I will be happy to make a custom listing for you.
International orders are accepted. International shipping can take up to as much as 8 weeks for delivery due to customs delays within each country. All customs fees, duties and taxes imposed on imports are the responsibility of the buyer upon delivery as stated and enforced by the laws in (the buyers) individual country.
If you have any problems or concerns, please contact me when you receive your order.
My return policy is very simple. As a rule I want my customers to be happy customers. I cannot accept returns on custom/personalized items. All other returns will be considered on a case-by-case basis. You must contact me within a week of receiving your item. I do not accept returns on international orders.
Domestic returns/cancellations will hinge upon the jewelry being shipped back to me in undamaged/original condition and are subject to a 20% restocking fee. Shipping cost are not refunded.
In the event that you need to return something, always contact me via email or etsy convo's before doing anything else. I will do my best to respond to you as quickly as possible. I want you to be happy.
Wholesale orders are welcome (but sorry, no consignment at this time). Pricing is based on the number of items ordered. Please contact me for details.